FAQs

Frequent questions

Are you still unsure? Here, we respond to the most often asked queries from visitors.

What is an eSIM and how does it work?

An eSIM is an embedded SIM card that allows you to activate a cellular plan without needing a physical SIM card. With Roamic, you can purchase your eSIM online, scan the provided QR code, and instantly activate your data plan, enabling seamless connectivity in over 100 countries.

How do I install the Roamic eSIM on my device?

To install the Roamic eSIM, simply purchase your eSIM plan online. You will receive a QR code via email. Scan this code with your eSIM-compatible device to activate the plan. Detailed installation instructions are provided to ensure a smooth setup process.

 

Is my device compatible with Roamic eSIM?

Roamic eSIMs are compatible with most eSIM-enabled devices, including the latest models of smartphones, tablets, and wearables. Please check our compatibility list on the website or consult your device's specifications to confirm eSIM support.

Can I keep my current phone number with Roamic eSIM?

Yes, using an eSIM with Roamic does not affect your existing phone number. You can continue using your primary number for calls and texts while enjoying unlimited data with Roamic eSIM.

What countries are covered by Roamic eSIM?

Roamic eSIM offers coverage in over 100 countries across the globe. Our extensive network partnerships ensure reliable and fast internet connections wherever you travel. Visit our coverage page for a detailed list of supported countries.

What kind of customer support does Roamic offer?

Roamic provides 24/7 customer support to assist you with any questions or issues you may encounter. Our dedicated team is available via live chat, email, and phone to ensure you have a smooth and enjoyable experience with our service.